POPI and Privacy Policy – Impressure Africa

Personal information includes, but is not limited to:

• Full name, initials

• Contact details (email, phone number, address)

• Identification numbers (ID/passport, employee number)

• Financial and employment history

• Biometric data

• Race, gender, marital status, religion, sexual orientation

• Medical or criminal history

• Personal opinions or preferences

This also includes special personal information, which is more sensitive and protected under law (e.g., health records, biometric data, and union membership).

We process personal information when:

• You have given consent

• It’s required by law or authorized by a legal body

• It's necessary to conclude or fulfill a contract with you

• It protects your or a third party's legitimate interest

This refers to sensitive data such as:

• Race or ethnic origin

• Health or biometric data

• Trade union membership

• Criminal records

We will only process this information if:

• You have given explicit consent

• It is necessary for HR, payroll, legal compliance, or statistical reasons

• The law requires us to do so

We may collect your personal information from:

• Direct interactions (forms, emails, calls)

• Our service channels and platforms

• Public records or databases

• Third-party integrations

• Employers or people authorized by you

We use personal information to:

• Provide and manage services

• Respond to inquiries or complaints

• Conduct marketing and promotions

• Comply with legal and regulatory requirements

• Conduct internal research and development

• Process payments and send communication

• Conduct surveys and customer engagement

• Enhance our services and products

We may use your information to inform you of relevant offers, services, and promotions by:

• Email, SMS, calls, or online platforms

You can opt out of marketing communications at any time.

We only share your data when:

• You consent to it

• It’s required to deliver services to you

• The law mandates it

• It is in your or our legitimate interest

We may share with:

• Partners, affiliates, contractors, and suppliers

• Financial institutions, payment processors

• Law enforcement, regulators, and tax authorities

• Service providers (e.g., couriers)

• Courts and legal bodies

We may transfer your data internationally if:

• The destination country has similar or better data protection laws

• It’s needed to fulfill a contract or service

• You’ve provided consent

• It’s in your best interest and not practical to obtain your consent

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletion of inaccurate or outdated data

• Object to or withdraw consent for certain processing

• File a complaint regarding how your data is handled

To exercise your rights, contact us directly. Note that we may require verification of your identity before fulfilling certain requests.

We take security seriously and implement appropriate safeguards to protect your data, including:

• Secure systems and access control

• Data encryption and backups

• Staff training on data protection

• Compliance with local and international standards

We retain personal data only as long as necessary for:

• Legal or contractual obligations

• Legitimate business purposes

• Statistical or research purposes

• Historical record keeping

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover such information has been provided, we will delete it promptly.